Hang and Display shipping policy
- We only ship to Australia and New Zealand, for other countries please contact us at firstname.lastname@example.org
- Shipping charges are calculated automatically at checkout based on weight and volume. Shipping charges start from $15 for Australia and $20 for New Zealand
- Orders are processed within 1 business day, cut off is 2pm.
- We use the following couriers and services at our own discretion. Our decision is based on post code and volume to ensure fast and efficient service. If you would like to choose a specific courier out of the following, arrange your own service or have specific requirements please contact before ordering.
Australia Post Express
DFE (Direct Freight Express)
Star Track Express
Direct Couriers Sydney
- All our parcels have tracking services and some may require signature on delivery. We can provide tracking details at your request.
- If orders are returned to sender due to any reason out of our control such as wrong address, insufficient address, refusal of acceptance and non collection at depot we will charge the customer for shipping before sending out again. No refunds are provided in these cases.
- If you receive an item damaged in delivery please send us an email with pictures and order details within 2 business days and we will arrange refund or replacement.
We offer the following guide for delivery date estimates:
NSW Metro: 1-2 business days
NSW Regional: 1-3 business days
QLD, SA, VIC, WA Metro: 1-3 business days
QLD, SA, VIC, WA Regional: 2-5 business days
WA and NT Metro: 3-5 business days
WA and NT Regional: 4-10 business days
New Zealand Metro: 2-4 business days
New Zealand Regional: 4-10 business days